Call Centers: Inform & Interact with Customer about Services and Products with Smile

Karmanya emphasis on the customer support perspective to provide quality technical support to our customers, we have special team to cater our clients 24/7 to solve their queries in order to facilitate them.

A call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone.

A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.

A call centre is often operated through an extensive open workspace, with work stations that include a computer, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centers, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI).

Most major businesses use call centers to interact with their customers. Examples include utility companies, mail order catalogue firms, and customer support for computer hardware and software. Some businesses even service internal functions through call centers. Examples of this include help desks and sales support.

Karmanya offers following Call Center services:

Voice Support

* Customer support
* Outbound Call Center
* Inbound call center
* Follow-up Calls
* Data Verification
* Market Research
* Appointment Scheduling

Email Support

* Query Resolution
* Order Fulfillment
* Pre-sales and Post-sales Support

Chat Support

* Live Customer Support
* Technical Query Resolution
* Website Navigation Help & Guided Tour

Nokia Digital Pen: Leader for Digital Pen Technology Solutions Nokia

Nokia is the world leader in mobile communications, driving the growth and sustainability of the broader mobility industry. Nokia is dedicated to enhancing people's lives and productivity by providing easy-to-use and secure products like mobile phones, and solutions for imaging, games, media, mobile network operators and businesses.

Nokia Digital Pen SU-1B

* Write and store up to 100 A5 pages in the Nokia Digital Pen
* Send your notes and drawings from the pen to compatible Nokia phones using Bluetooth wireless technology
* Also, send notes from pen to PC via the Connectivity Stand for Digital Pen
* Send your personalized note or drawing via MMS
* Maintain an identical copy of your notepads in digital format

Make Messages With Personality

As easy to use as a normal ink pen, the Nokia Digital Pen provides you with a digital instrument that records as it writes. Slogan, sketch, or signature - if it's written on digital paper, the Nokia Digital Pen remembers it. Get a brilliant story idea during lunch? Jot it down and it's stored in the pen. When you get back to the desk and put the pen in its stand, your thoughts are transferred to your compatible PC. And since it all works digitally, you can add colors and sketches to your notes for a look that's even richer and more alive on screen than on paper.

Commit It to Memory

Once properly paired, the Nokia Digital Pen also forms an automatic connection to your compatible mobile phone, so you can send handwritten notes to compatible mobile phones or e-mail addresses via Multimedia Messaging Service (MMS)1,14.

More Features

* Connects wirelessly to compatible mobile phones
* Connects to a compatible PC via USB cable
* Memory for up to 100 sheets letter size paper
* Up to 2 hours writing time
* 3 LED indicators and vibration alert indicate pen and send status
* Uses changeable ink cartridges
* Works as a normal pen on non-digital paper
* Charges in its stand when connected to a compatible Nokia charger or with a compatible Nokia travel charger

Paper Goes Digital

The Nokia Digital Pen works in combination with digital paper, which makes it possible for the pen to remember each page of each pad separately, so even if you're distracted for a day or two, you can pack it up and pick it up later without losing a letter.

With the sales package, pads of this powerful paper come in two sizes: a larger notepad (A5 size, roughly 5-3/4" x 8-1/4") for notes and smaller MMS pad (B7 size, roughly 3-1/2" x 4-7/8") for messages. Just slip one into your back pocket or shoulder bag to record your thoughts midtown or mid-meeting.

Digital Paper

* Regular paper with specially printed digital pattern
* Key to pen's store-and-send abilities
* Each page is remembered by the pen, so you can edit and update them by hand
* 2 sizes included in sales package:
* Notepad (A5, 148 x 210mm, roughly 5-3/4" x 8-1/4")
* MMS pad (B7, 88 x 125mm, roughly 3-1/2" x 4-7/8")
* Coded boxes contain pen commands
* Tick style boxes to change line color and thickness
* Tick a selection box to choose the message size
* Tick the send box to transmit the message to your compatible phone or PC

Digital Pen: Digital Pen & Paper Store based on Anoto Functionality

Karmanya's Pen Partners offer digital pens enabling Anoto functionality for either business or personal use that can connect to client system, mobile or pc, Digital pen technology solutions for digital writing.

Our Pen Partners offer digital pens enabling Anoto functionality for both business and personal use. For business use the digital pens support customized forms solutions and can be connected to client or back-end systems using PC or mobile phones. For personal productivity digital pens support notetaking, organizers and messaging.

Logitech io Pen

With the Logitech® io™ pen, users can easily share, store, organize and retreive their handwritten information by simply writing with ink on paper the way they have for thousands of years. The Logitech® io™ solution offers total mobility, since all that is necessary to carry is the pen and a piece of paper.

Maxell Digital Pen

The Maxell digital pen "Penit " is a high technology interface/device that converts handwritten analog information created using "pen and paper" into digital data, enabling the data to be utilized in various applications.

Nokia Digital Pen SU-1B

Nokia digital pen enables you to create colourful, personalised messages and images and send those to your compatible phone using Bluetooth wireless technology. You can also transfer your notes from the Digital Pen to your compatible PC via connectivity stand for Digital Pen.