Call Centers: Inform & Interact with Customer about Services and Products with Smile

Karmanya emphasis on the customer support perspective to provide quality technical support to our customers, we have special team to cater our clients 24/7 to solve their queries in order to facilitate them.

A call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone.

A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.

A call centre is often operated through an extensive open workspace, with work stations that include a computer, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centers, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI).

Most major businesses use call centers to interact with their customers. Examples include utility companies, mail order catalogue firms, and customer support for computer hardware and software. Some businesses even service internal functions through call centers. Examples of this include help desks and sales support.

Karmanya offers following Call Center services:

Voice Support

* Customer support
* Outbound Call Center
* Inbound call center
* Follow-up Calls
* Data Verification
* Market Research
* Appointment Scheduling

Email Support

* Query Resolution
* Order Fulfillment
* Pre-sales and Post-sales Support

Chat Support

* Live Customer Support
* Technical Query Resolution
* Website Navigation Help & Guided Tour

Yahoo Small Business Solution - Expert Yahoo Store Designer

Get complete Yahoo Small Business Solution from Karmanya.com. We deliver quality Yahoo Store Design & Redesign which matches your business. Our Expert Yahoo Store Designer will enhance your Online Yahoo Store with latest RTML feature. Let your Yahoo Store Design & Redesign undertake by expert RTML Programmer.

Yahoo Store – Perfect Yahoo Small Business Solutions for all eCommerce Owners

Ydeveloper, a sister concern of Karmanya, makes use of RTML scripting to implement yahoo store design and develop customized Yahoo stores. You can own one of these Yahoo online stores, and observe exponential growth of your business. Yahoo online stores are a sought-for option, since web is the easiest and fastest way to reach your potential customers.

Ydeveloper has made its mark in the world of e-commerce through its specialization in utilizing the available platform of Yahoo store and refining it to the desired shape.

We provide you the features like

* Dynamic Recently Viewed Items
* Random Best Seller, Featured Products, Related Products
* Sorting of Products on Price and Name from the category view
* Multiple Add To Cart
* Popup product images with different descriptions for each product thumbnails
* Add to cart from popup window
* Enlarge product image on mouse hover
* Dynamic Meta-keywords, Meta-descriptions & page title
* Dynamic top banner for each category with dynamic links of the category contents

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BPO: Business Procession Outsourcing, BPO Company, Outsourcing Company

Business Process Outsourcing (BPO) is the leveraging of technology or specialist process vendors to provide and manage an organization’s critical and/or non-critical enterprise processes and applications. The most common examples of BPO are call centers, human resources, accounting and payroll outsourcing. Business process outsourcing may involve the use of off-shore resources.

Use of a BPO as opposed to an application service provider (ASP) usually also means that a certain amount of risk is transferred to the company that is running the process elements on behalf of the outsourcer. BPO includes the software, the process management, and the people to operate the service, while a typical ASP model includes only the provision of access to functionalities and features provided or 'served up' through the use of software, usually via web browser to the customer.

Karmanya’s current BPO services are more of value added services to it current customers whether it is providing addition support to its customers or taking that extra step to set up for its customers a facility that helps customers achieve its short term goals.

We offer our customers solutions where they either need to make the investment or they do not have the infrastructure or manpower to provide or manage processes that they essentially want to give to their customers. For e.g. managing a 24 x 7 customer support system be it order placement or queries on products for a yahoo store customer is something we offer as an additional services to our customers who may require us to fill the gap till they can set up a customer support system.

Digital Pen & Paper based Anoto Software

Karmanya has wide range of digital products like Digital Pen & Paper based Anoto Software, Handwriting Recognition Software. We also offer Logitech io pen, Logitech io2 Digital Pen, Nokia Digital Pen, Maxell Digital Pen

Digital Lab Notebook

Karmanya’s Laboratory Notebook electronically captures any type of information that a scientist or doctor enters into their notebooks be it raw data (weights, titers, instrument readings, spectra, chromatograms), methods or procedures, calculations, results, diagrams, flowcharts, chemical structures, observations, experimental conditions, ideas, findings, tables, and spreadsheets. The Karmanya Lab Notebook comes with a standard laboratory notebook template, however, custom can also be created to match a laboratory’s established workflow.

The digital Lab Notebook is very handy to use as it not only gives you the flexibility to write the way you do and with the flow that one would have while conducting an experiment or carrying out a research, it gives you room to use the paper the way you would normally use with a difference that every thing that you write now can get digitalized either by docking the pen or ticking the send box to activate the Bluetooth enabled device.

Digital Student Notebook

The digital student notebook is beyond an ordinary notebook and will revolutionize the way a student takes notes, shares notes or even does his home work. it offers some fun digital functionality such as an automatic note sharing feature by classmates as well as a few fun features to add some personality to pages.

Digital Calendar

Karmanya’s digital calendar is your filofax and organizer rolled into one. To top it all it is synchronized with your computer/laptop and keeps you updated at every point in time. It reduces duplication, eases note taking, eases scheduling and helps avoid clashing of schedules. It allows you features like any scheduler with an advantage of synchronizing with your computer either by docking the pen or using a Bluetooth enable device.

JSP: Java server Pages Expert, JSP Developer, Jsp Programmer, Jsp Programming

Java server pages is emerging technology of sun JAVA which allows to build web application with the latest functionality to run your web pages on the web which offers ecommerce solutions to our esteem clients.

Java Server Pages (JSP) technology provides a simplified, fast way to create web pages that display dynamically-generated content. The JSP specification, developed through an industry-wide initiatives which defines the interaction between the server and the JSP page that contains the format and syntax of the page.

A JSP page is a page created by the web developer that includes JSP technology-specific and custom tags, in combination with other static (HTML or XML) tags. A JSP page has the extension .jsp or .jspx which signals to the web server that the JSP engine will process elements on this page. Using the web.xml deployment descriptor, additional extensions can be associated with the JSP engine.

JSP technology is the result of industry collaboration and is designed to be an open, industry-standard method supporting numerous servers, browsers and tools. JSP technology speeds development with reusable components and tags, instead of relying heavily on scripting within the page itself. All JSP implementations support a Java programming language-based scripting language, which provides inherent scalability and support for complex operations.

Java Server Pages (JSP) technology enables Web developers and designers to rapidly develop and easily maintain, information-rich, dynamic Web pages that leverage existing business systems. As part of the Java technology family, JSP technology enables rapid development of Web-based applications that are platform independent. JSP technology separates the user interface from content generation, enabling designers to change the overall page layout without altering the underlying dynamic content.

JSP pages use XML tags and scriptlets written in the Java programming language to encapsulate the logic that generates the content for the page. It passes any formatting (HTML or XML) tags directly back to the response page. In this way, JSP pages separate the page logic from its design and display.

JSP technology is part of the Java technology family. JSP pages are compiled into servlets and may call JavaBeans components (beans) or Enterprise JavaBeans components (enterprise beans) to perform processing on the server. As such, JSP technology is a key component in a highly scalable architecture for web-based applications. JSP pages are not restricted to any specific platform or web server. The JSP specification represents a broad spectrum of industry input.

A JSP engine interprets tags, and generates the content required - for example, by calling a bean, accessing a database with the JDBC API or including a file. It then sends the results back in the form of an HTML (or XML) page to the browser. The Java Server Pages Standard Tag Library (JSTL) expression language is now integrated into JSP technology and has been upgraded to support functions through which user can easily write and maintain pages. JSP technology uses XML-like tags that encapsulate the logic that generates the content for the page. The application logic can reside in server-based resources (such as JavaBeans component architecture) that the page accesses with these tags. Any and all formatting (HTML or XML) tags are passed directly back to the response page. By separating the page logic from its design and display and supporting a reusable component-based design, JSP technology makes it faster and easier than ever to build Web-based applications.

Java Server Pages technology is an extension of the Java Servlet technology. Java Servlets are platform-independent, server-side modules that fit seamlessly into a Web server framework and can be used to extend the capabilities of a Web server with minimal overhead, maintenance, and support. Together, JSP technology and servlets provide an attractive alternative to other types of dynamic Web scripting/programming by offering: platform independence; enhanced performance; separation of logic from display; ease of administration; extensibility into the enterprise; and, most importantly, ease of use.

The JSP specification is the product of industry-wide collaboration with industry leaders in the enterprise software and tools markets. JSP technology is a key component in the Java 2 Platform, Enterprise Edition which is highly scalable architecture for enterprise applications.

JSP pages share the "Write Once, Run Anywhere" advantages of Java technology. We at Karmanya have a team of experts who dedicatedly work for your JSP Project requirements.

PHP: Hypertext Preprocessor, Expert PHP Programmer, PHP Developer - Karmanya.com

PHP is a widely-used general-purpose scripting language that is especially suited for Web development and can be embedded into HTML. PHP is an official module of Apache HTTP server, the market leading web server that runs about 67 percent of the worldwide web. This means that the PHP scripting engine can be built into the web server itself, leading to faster processing, more efficient memory allocation, and greatly simplified maintenance. PHP is fully cross-platform, meaning it runs native on several flavors of UNIX, as well as on Windows and now on Mac OS X.

We are Software Development Company providing best solution to our clients in the field of e-commerce. Our software enables efficient commercial transactions - from business-to-customer to private one-to-one marketing solutions

We also deploy solution centric to Open Source using programming language PHP, database MySQL and Windows Operating System. Our solutions are highly efficient, easy to maintain and meet our customers need.

Advantages Of PHP

* PHP is compatible with all operating system
* PHP is ideal for web programming
* Creates dynamic web pages
* PHP is a lightweight program
* No player limitation
* Provides Multi-language support
* Everything is 100% remotely configurable
* PHP provides high performance
* Features native support for most popular databases


Karmanya has marked his presence through creating various php applications with integration of Mysql we have team of php programmer and web developer who believes to deliver quality service to clients.

Printing Services: Expertise in Printing Form with Digital Pen & Paper Grid Pattern

Our team has years of experience in printing forms with a digital pen and paper grid pattern for use with the digital pen products based on Anoto Functionality. High quality printing is done to ensure that every form or page with Anoto pattern works. As a customer, you have a variety of colors to choose from to suit your application. Papers used are also of the best quality and we also have a large option for selection of papers in varied GSM thickness. Based on the requirement, coatings are also applied so as to make the forms resistant to extreme environmental conditions. All in all, we have the best printing infrastructure and facility at Karmanya.

Karmanya has experience team who got knowledge of printing forms with digital pen and paper based on anoto functionality for use of digital pen products.

Nokia Digital Pen: Leader for Digital Pen Technology Solutions Nokia

Nokia is the world leader in mobile communications, driving the growth and sustainability of the broader mobility industry. Nokia is dedicated to enhancing people's lives and productivity by providing easy-to-use and secure products like mobile phones, and solutions for imaging, games, media, mobile network operators and businesses.

Nokia Digital Pen SU-1B

* Write and store up to 100 A5 pages in the Nokia Digital Pen
* Send your notes and drawings from the pen to compatible Nokia phones using Bluetooth wireless technology
* Also, send notes from pen to PC via the Connectivity Stand for Digital Pen
* Send your personalized note or drawing via MMS
* Maintain an identical copy of your notepads in digital format

Make Messages With Personality

As easy to use as a normal ink pen, the Nokia Digital Pen provides you with a digital instrument that records as it writes. Slogan, sketch, or signature - if it's written on digital paper, the Nokia Digital Pen remembers it. Get a brilliant story idea during lunch? Jot it down and it's stored in the pen. When you get back to the desk and put the pen in its stand, your thoughts are transferred to your compatible PC. And since it all works digitally, you can add colors and sketches to your notes for a look that's even richer and more alive on screen than on paper.

Commit It to Memory

Once properly paired, the Nokia Digital Pen also forms an automatic connection to your compatible mobile phone, so you can send handwritten notes to compatible mobile phones or e-mail addresses via Multimedia Messaging Service (MMS)1,14.

More Features

* Connects wirelessly to compatible mobile phones
* Connects to a compatible PC via USB cable
* Memory for up to 100 sheets letter size paper
* Up to 2 hours writing time
* 3 LED indicators and vibration alert indicate pen and send status
* Uses changeable ink cartridges
* Works as a normal pen on non-digital paper
* Charges in its stand when connected to a compatible Nokia charger or with a compatible Nokia travel charger

Paper Goes Digital

The Nokia Digital Pen works in combination with digital paper, which makes it possible for the pen to remember each page of each pad separately, so even if you're distracted for a day or two, you can pack it up and pick it up later without losing a letter.

With the sales package, pads of this powerful paper come in two sizes: a larger notepad (A5 size, roughly 5-3/4" x 8-1/4") for notes and smaller MMS pad (B7 size, roughly 3-1/2" x 4-7/8") for messages. Just slip one into your back pocket or shoulder bag to record your thoughts midtown or mid-meeting.

Digital Paper

* Regular paper with specially printed digital pattern
* Key to pen's store-and-send abilities
* Each page is remembered by the pen, so you can edit and update them by hand
* 2 sizes included in sales package:
* Notepad (A5, 148 x 210mm, roughly 5-3/4" x 8-1/4")
* MMS pad (B7, 88 x 125mm, roughly 3-1/2" x 4-7/8")
* Coded boxes contain pen commands
* Tick style boxes to change line color and thickness
* Tick a selection box to choose the message size
* Tick the send box to transmit the message to your compatible phone or PC

Offshore Development: Cost Effective Offshore Web Design

Offshore outsourcing is currently looked upon as a value enhancer that helps organizations to streamline their core operations at a significant cost advantage. The value enhancers of the outsourcing model stem from the following realities:

* Concentration on the core business operations
* Gaining additional momentum in providing complete
* services to customers by leveraging the framework provided through outsourcing
* Building confidence in organizations to venture into new
* realms of business
* Offshore outsourcing also provides the added advantage of
* cost effectiveness, quicker turnaround times, and minimizing customer attrition through non local outsourcing

Karmanya has been playing an effective role in meeting various software outsourcing needs by providing a gamut of services ranging from creative design to independent third party verification and validation services. We were able to diversify our service offerings which started with software development and maintenance and encompassed all other value added services associated with this domain of software services.

Our well defined and tested processes have enabled us to transition into offering a wide range of services by sustaining the same quality, effectiveness and responsiveness that define our service standards. Please view our engagement models, consulting models and service offerings to know more.

The unsurpassed advantages of offshore Web development are enormous saving and quick results. Karmanya assumes all the risks to save you any complications you may otherwise encounter when dealing with offshore Software Development companies or freelance developers directly. We have office based in US, Satellite office based in Europe, Development Center based in India and are on the anvil of opening an office in Australia.

Our Offshore Development Services Consist:

1. Desktop Based Applications
2. Web based Applications
3. ERP systems
4. Practice Management softwares
5. Ecommerce Website Development
6. Offshore Software Development
7. Web Designing
8. Web Portal Development
9. Web Development
10. Sign up a Programmer
11. Php Programming India
12. Offshore Recruitment
13. Ecommerce Solutions
14. Custom .net Programming
15. Mobile / Wireless Application Development
16. Java Programming
17. Internet Marketing
18. Search Engine Optimization, SEO
19. Yahoo Store Design & Yahoo Store Redesign
20. Multimedia Solution
21. IT Consultancy

Why Outsource Your Projects to Karmanya?

* To complete your project in time and at low cost. By outsourcing projects you can save up to 30 to 40 % in the project cost. You can also have access to proven and standard quality of web and software solution.

* To concentrate on the core business & get rid off non-core functions By outsourcing the project to offshore outsourcing center, you don't need to spend your resources and can concentrate on the core development of the business.

* To get benefit of skilled programmers and adequate infrastructure, Karmanya.com offer excellent web applications development & software solutions. We have developed applications ranging from E-commerce solutions, business solution, ERP, Web development, system Integration, web designing to offshore web & software application etc.

* To reduce operating cost & project overheads and free up resources By outsourcing projects you reduce investment for resources and their maintenance cost. There will be significant reduction in operating cost and project overheads.

* To get best quality services, product and people Our strategic location, expert team members, professional services and reliable communication facilities, results in high level of quality solution for our clients.

* Quicker deployment and accelerated delivery

* Capability to expand the business' software development competence at minimal cost significantly. Opportunity to accelerate the improvement in software process and quality by working with world-class offshore companies

* Reduction in the risk of time elapse in project delivery

* To secure future of your organization.

Logitech io2 Digital Writing Solutions

The new, smaller-sized Logitech io2 pen fits your hand like a premium pen, so you can write comfortably. Take notes or draw sketches in ink on the smart paper and a tiny camera captures your work, storing up to 40 pages at a time. Intelligent power management maximizes every battery charge.

The smart digital paper consists of a printed dot pattern which locates words and images on the page, and ensures they appear in the same place in digitized files. When you dock your digital pen, your text and sketches are automatically transferred to your PC where you can easily find them, use them, and share them.

Take direct action

New WriteSyncT technology integrates handwritten or typed text directly into Microsoft Word, Microsoft Outlook, and Lotus Notes. The text opens in the application-immediately take action, save it, or send it. Custom applications are also available.

Convert handwriting to digital text

Includes FREE software that learns your handwriting to turn notes-including tables, shapes and charts-into digital text that you can edit and use in any application, just like text entered with the keyboard.

Search and organize files

Logitech io2 software helps you find what you have written. Enter any word into the io software search function and get a list of every handwritten file that contains that word. Never lose notes again!

Export graphics into the most popular formats

Easily use drawings and graphics in almost any application. You can export images up to 300 dpi in the most widely-used graphical formats, including BMP, JPEG, PNG, JIF, TIFF, and EMF.

Learn more about the Logitech ioT2 Digital Writing System by visiting www.logitechio.com.

System Requirements

* IBM® compatible PC
* Windows® 2000, Windows® XP Home and Professional
* Pentium® III - 500 MHz (700 MHz or higher recommended)
* 128 MB of RAM (256 MB recommended)
* Available USB port
* Screen resolution of 800x600 and 256 colors
* Microsoft® .NET Framework 1.1 (included on enclosed CD) and above
* Microsoft® Internet Explorer 5.01 (included on enclosed CD) and above
* Approximately 300 MB of free disk space
* Email support requires a MAPI-compliant email client*
* * Supported email applications: Microsoft® Outlook® Express 5.0 / 6.0, Microsoft® Outlook® 2000 / XP / 2003, Microsoft® Hotmail®, Lotus® Notes® 5.0 and above, Eudora® Mail 5.0 and above, Netscape® Mail 6.2 and above, AOL 8.0 and above

Software Compatibility

* Microsoft® Outlook® 2000, XP, 2003
* Lotus® Notes 5.0 and above
* Microsoft® OneNote 2003
* Microsoft® Windows® Journal for the Tablet PC (XP)
* Microsoft® Word 2000, XP, 2003
* Vision ObjectsT MyScript® Notes for the Logitech io Pen

Digital Pen: Digital Pen & Paper Store based on Anoto Functionality

Karmanya's Pen Partners offer digital pens enabling Anoto functionality for either business or personal use that can connect to client system, mobile or pc, Digital pen technology solutions for digital writing.

Our Pen Partners offer digital pens enabling Anoto functionality for both business and personal use. For business use the digital pens support customized forms solutions and can be connected to client or back-end systems using PC or mobile phones. For personal productivity digital pens support notetaking, organizers and messaging.

Logitech io Pen

With the Logitech® io™ pen, users can easily share, store, organize and retreive their handwritten information by simply writing with ink on paper the way they have for thousands of years. The Logitech® io™ solution offers total mobility, since all that is necessary to carry is the pen and a piece of paper.

Maxell Digital Pen

The Maxell digital pen "Penit " is a high technology interface/device that converts handwritten analog information created using "pen and paper" into digital data, enabling the data to be utilized in various applications.

Nokia Digital Pen SU-1B

Nokia digital pen enables you to create colourful, personalised messages and images and send those to your compatible phone using Bluetooth wireless technology. You can also transfer your notes from the Digital Pen to your compatible PC via connectivity stand for Digital Pen.